MIT Technology Review says AI agent adoption could surge by as much as 300% over the next two years. Unlike traditional automation that depends on manual input, agents can autonomously coordinate complex tasks across tools and environments. The article frames this as a leadership challenge: organizations must rethink workflows, oversight, roles, and governance for hybrid human-AI enterprises.
ElevenLabs introduced Agent Workflows for its Agents platform, a visual editor for mapping conversation flows and decision points. Instead of relying on one large agent prompt, teams can route tasks to specialized subagents with scoped prompts, tools, knowledge bases, and credentials. The feature emphasizes auditability, security policy enforcement, human escalation, and per-step model choices to balance cost, latency, and accuracy.