Revolut selects ElevenLabs Agents to bolster customer support
Revolut deployed ElevenLabs Agents to scale multilingual AI voice support across the UK and Europe.
Revolut selected ElevenLabs Agents as a first line of voice support for UK and European customers. The rollout covers more than 4 million customers, supports 31+ languages, and reportedly reduced time to resolution by over 8x. The case highlights enterprise AI voice agents in financial services, with emphasis on latency, voice quality, compliance, orchestration control, and secure integration with existing systems.
This ElevenLabs Blog article describes how Revolut has chosen ElevenLabs Agents to strengthen its customer support, particularly voice-based customer service in the UK and European markets. Revolut currently serves more than 70 million customers worldwide, and as it scales, the team wants to deliver a higher-quality support experience without sacrificing cost discipline, quality, compliance, or control. The article notes that Revolut has deployed ElevenLabs Agents as the front line of its voice support, covering more than 4 million customers; after the first-phase rollout, case resolution time was reduced by more than 8x, the AI agents can respond instantly 24/7, and they support more than 31 languages.
Free shows the 3-line summary; Pro unlocks the full deep summary (~300 words) so you never have to click through.
See Pro plans →Want the original English / full article?
Read on ElevenLabs Blog →Summaries are AI-generated; the original article is authoritative.