Building the First Agentic Government with Ukraine

This ElevenLabs article announces that the company traveled to Kyiv to deepen its cooperation with the Ukrainian government, and signed a memorandum of understanding with Minister of Digital Transformation Mykhailo Fedorov, with the goal of advancing AI public services from proof-of-concept to actual deployment. The central theme of the article is that Ukraine is building a so-called "agentic government" — that is, enabling AI agents to collaborate across ministries, handle requests on behalf of citizens, and connect national systems with personal services. The article mentions that the ElevenLabs team engaged with multiple ministries, including Health, Education, Economy, and Foreign Affairs, discussing how AI can make public services more efficient, more accessible, and more aligned with people's real usage contexts. On the education front, Ukraine is developing Mriia, oriented toward a personalized AI tutor that adjusts content according to a student's level of knowledge and learning pace, and is exploring the use of dubbing and translation technology to improve the accessibility of educational content. On the economic front, AI agents will be integrated into Obriy to help support businesses and gather public opinion. The healthcare scenario focuses on voice technology to reduce administrative work and improve access to care. The article also mentions Diia.AI, describing it as an early implementation of a public-service agent app and platform, and treats the voice interface as an important gateway to future public services. Overall, this is not an article about technical specifications or model capabilities, but rather an enterprise-partnership narrative in which ElevenLabs places its voice and agent-related capabilities into a government digital-transformation case study. For readers in Taiwan, what is worth observing is that AI agents are beginning to be packaged as government service infrastructure, and that deployment, governance, cross-ministry processes, and citizen accessibility will be more critical than a single-point demo.