讓 AI 真正發揮作用：企業導入的「領導層、實驗室與群眾」方程式
Original: Making AI Work: Leadership, Lab, and Crowd
In this article, University of Pennsylvania Wharton School professor Ethan Mollick explores the common challenges enterprises face when…
知名 AI 學者 Ethan Mollick 指出，企業要成功導入 AI 必須克服組織慣性。他提出「領導層、實驗室與群眾」三維度框架：領導層負責消除員工恐懼並制定安全規範；實驗室（Lab）專注於前沿技術研發與客製化工具；群眾（Crowd）則由基層員工發起，透過日常實踐找出真正有用的 AI 應用場景。唯有三者協同，才能打破 AI 導入的瓶頸。
In this article, University of Pennsylvania Wharton School professor Ethan Mollick explores the common challenges enterprises face when adopting generative AI, and proposes a practical organizational change equation: "Leadership, Lab, and Crowd."
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